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Workflow doesn't automatically start

Last post 08-01-2012, 11:22 AM by tmfitz. 0 replies.
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  •  08-01-2012, 11:22 AM 24326

    Workflow doesn't automatically start

    I'm just about done creating my 1st workfow with Nintex in our QA environment.  I have one last hurdle to overcome.  I've seen other postings related to this issue and but I'm still not sure why it's not working as expected.  Here are the details:

    1. I have a workflow I created on a doc library that once the document is approved, copies the document to a 2nd doc library.
    2. In the 2nd library I have another workflow which will wait for 7 days (2 min. in testing) and then delete the document.
    3. The document does get saved in the 2nd library but the workflow (which is set to start when item is created) doesn't automatically start.
    4. Based on a posting I saw in the forum, I did the following:

      a. Entered my credentials (I'm a farm admin) into the Copy to SharePoint action.  And it worked - the workflow start in the 2nd library.

      b.  I confirmed that the account which is used to run the app pool is different from the system account.  I even tried to enter the creditials of the app pool account into the Copy to SharePoint action.  The document is saved but the workflow doesn't start!

    Help!

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